Boost your sales with an exceptional customer experience
We believe in creating meaningful experiences through a human-centered approach. By combining agility with innovative solutions, we transform interactions into lasting impacts, helping you build strong relationships and drive success.
Automotive
Drive Up Sales & Customer Satisfaction
At NUVO CX, we bring innovation to the automotive industry with contact center solutions tailored to each customer’s needs. We help automotive companies improve customer relationships and optimize operational efficiency, enabling them to deliver exceptional service while making strategic, data-driven decisions.
Customized Support
Boost your customers’ satisfaction and loyalty with a service that adapts to their expectations, making every interaction count.
Efficient Operations
Shorten response times and improve the efficiency of your customer service, allowing your processes to be more agile.
Data & Analysis
Use the information obtained to adjust your strategies and improve the customer experience, ensuring positive results in the long term.
Banking & Finance
Securing Our Customers' Financial Future
At NUVO CX, we reinvent banking and financial services with a focus on efficiency and customer service. Our solutions, driven by technology and personalization, streamline processes, improve customer interaction and ensure secure transactions. We adapt to the needs of the sector, helping institutions to provide a reliable service that meets the expectations of their users.
Digital Transformation
Simplifying processes and managing the customer lifecycle
Transaction Services
Fast, flexible and efficient transactions.
Enhanced Security
We protect every interaction with high security standards.
Advanced Digital Services
Optimized support with artificial intelligence.
CPG/Food & Beverage
Customer Service and E-commerce Support to Build Brand Loyalty
At NUVO CX, we offer specialized support for the consumer goods, food and beverage industry, providing high quality solutions that guarantee fast and efficient service. We work hand in hand with our customers to ensure that every interaction reinforces brand loyalty by providing an exceptional experience at every touch point.
Integral Communication
We manage interactions with consumers seamlessly across all channels.
Perspectivas Continuas
We capture the ‘voice of the customer’ to continuously improve.
Crisis Response
We quickly implement solutions to product recalls or brand crises.
Energy & Utilities
Powering Progress: Contact Solutions that Energize Utilities
At NUVO CX, we specialize in empowering the energy and utilities sector, improving customer relationships and optimizing operational efficiency. Our solutions are designed to strengthen user confidence and satisfaction, streamline service delivery and efficiently manage complex billing and payment systems.
Support Optimization
We improve interactions with comprehensive support for inquiries and service management.
Advanced Data Analysis
We use analytics to optimize energy consumption and customer relations.
Healthcare
Improving Patient Care with High Quality Support
At NUVO CX, we offer contact center solutions that transform the healthcare experience by facilitating communication between healthcare providers and patients. Our services are designed to improve patient information management and streamline support processes, ensuring more efficient and personalized care.
Improved Patient Communication
24/7 support to respond to inquiries and provide assistance.
Agile Administrative Processes
Efficient management of registrations, appointments and invoicing.
Crisis Response
Advanced analytics to improve healthcare services and patient outcomes.
Insurance
Ensuring Success: Advanced Contact Services for the Insurance Sector
At NUVO CX, we enhance the insurance industry experience with specialized contact center solutions that optimize customer interaction and streamline claims and policy management. Our focus on advanced technology and personalized service ensures effective communication and more efficient administrative processes.
Effective Customer Interactions
We provide a personalized service for each client, ensuring a positive experience.
Agile Claims and Policy Management
We simplify claims administration and policy management for faster processing.
State-of-the-Art Technology
We use advanced tools to optimize every step of the underwriting process.
Media
Boosting the Connection with Specialized Contact Services
At NUVO CX, we are committed to strengthening the media industry with contact center solutions that elevate customer satisfaction and optimize operational efficiency. Our specialized approach helps media companies stand out in a competitive digital environment, ensuring that every interaction counts.
Effective Sales Programs
Drive new customer acquisition and improve upselling and cross-selling strategies.
Customer Retention
Extends the customer lifecycle with integrated, high-quality support.
Retail & E-Commerce
Revolution in Retail: Transformational Solutions for Customer Service
At NUVO CX, we empower the retail sector with specialized contact center solutions that improve customer service and increase sales. We focus on providing efficient and seamless interactions, increasing customer satisfaction and loyalty, while optimizing e-commerce processes for greater operational efficiency.
Sales Optimization
Improve your pricing and promotional strategies to increase profitability.
Personalized Experiences
It offers a service tailored to each customer in all sales channels.
E-commerce Support
Gestiona ventas, devoluciones y consultas de manera eficaz.
Technology
Tech Talk: Advanced Support for the Technology Sector
At NUVO CX, we specialize in delivering exceptional contact center solutions for the technology industry. Our goal is to improve customer interactions and optimize operations, allowing technology companies to focus on what they do best: innovate and grow.
Specialized Technical Support
We provide first level support for hardware and software products.
Integrated Customer Management
We facilitate interaction with customers through multiple platforms and channels.
Process Optimization
We implement efficient processes to improve customer service operations.
Telecom
Connecting Communications: Tailored Support for the Telecom Sector
At NUVO CX, we empower the telecommunications industry with advanced contact center solutions that optimize customer service and operational efficiency. Our strategies are designed to improve user experience, streamline service delivery and strengthen customer loyalty, driving sustainable growth.
Sales Improvement
Drive new customer acquisition and maximize upselling opportunities.
Customer Retention
We develop strategies to build customer loyalty and increase their value over time.
Agile Service Models
We adapt service delivery to the changing needs of the telecommunications market.
Operational Scalability
We rapidly expand operations to meet demand and improve service agility.
Travel & Hospitality
Transforming the Journey with First-Level Support
At NUVO CX, we power the travel and hospitality industry with specialized contact center solutions that ensure memorable customer experiences and optimize operational efficiency. Our solutions are designed to adapt to the changing needs of this sector, improving every interaction along the customer journey.
Interacciones personalizadas
We offer tailored support to ensure a smooth travel experience.
Operational Efficiency
We streamline processes, from booking to customer service.
Crisis Management
We provide quick responses to effectively address travel disruptions.